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Have you ever tried an AI?
Everyone talks about it, but no one let you try it.
We do.

Here’s a Facebook post, imagine it as a post from your company. Play with our AI by writing a comment as your customers would do.

Your Company

3h ago

refresh

147 Shares: 8 Comments: 2

caring

no caring

This is “no caring” content. What does it mean?

Stip’s Artificial Intelligence identifies as “no caring” all contents with low or nonexistent resolution priority for your customer service team. It labels all contents that do not require a customer support answer, not being requests for assistance or information.

Those contents are kept within your company’s CRM or on Stip Platform and can still be managed manually.

How to manage “no caring” contents with Stip

Stip’s AI identifies that the user-generated content is not the responsibility of your customer service team

It allows to prioritize content management, optimizing your internal teams’ effort distribution

It redirects the content automatically and in real-time within your CRM or on Stip Platform, giving your people the possibility to manage it manually

This is “caring” content. What does it mean?

Stip’s Artificial Intelligence identifies as “caring” all contents with high priority of resolution for your customer service team. It labels all user-generated contents that are requests for assistance or information.

Those contents are kept within your company’s CRM or on Stip Platform, labeled and they will be assigned with a different resolution priority.

How to manage “caring” contents with Stip

Remember: 95% of tickets are solved in just one interaction with the customer!

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